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🛟 Support
Need help with PacePlay? Find answers to common questions and learn how to get in touch.
Getting Started
- Install the Apps: Download PacePlay on your iPhone. The Watch app installs automatically on your paired Apple Watch
- Import Music: Use the iPhone app to import your audio files
- Transfer to Watch: Select your favorite tracks and send them to your Watch
- Enjoy Offline: Open the Watch app and play your music anywhere!
Frequently Asked Questions
How do I import music to the iPhone app?
Open the app and tap the import button. You can select audio files from your iOS Files app, iCloud Drive, or any other file provider.
How do I transfer music to my Apple Watch?
In the iPhone app, select the songs you want and tap "Send to Watch". Make sure your Watch is nearby and connected.
Can I play music without my iPhone?
Absolutely! Once your music is on your Watch, you can listen anywhere without your iPhone. Perfect for workouts and outdoor activities.
What audio files can I use?
PacePlay supports all common audio formats including MP3, M4A, AAC, and WAV files.
Music not playing?
Try these quick fixes:
- Make sure your songs finished transferring
- Connect your Bluetooth headphones
- Check that Do Not Disturb is off
- Restart the Watch app
Transfer taking too long?
To speed up transfers:
- Keep your iPhone and Watch close together
- Make sure both devices are charged
- Try transferring fewer songs at once
System Requirements
- iPhone with iOS 14.0 or later
- Apple Watch with watchOS 7.0 or later
Need More Help?